Google took something away they said they wouldn’t…

If you’re a local business, you probably don’t need any reminding of the importance of your Google Business Profile. It’s the gateway into getting discovered in Google search results by prospective customers. E.g. “Best Realtor in _____” and those types of search queries—the “money searches,” if you will.

Historically, you’ve edited and managed your profile via a backend dashboard and portal, dubbed, the “Google Business Profile Manager.” Everything was in one convenient spot! But now it’s different.

Roughly a year ago, as you may recall, your “Google My Business” listing was renamed a “Google Business Profile.” No sweat, though— it was just a name.

Sidebar: despite the total rebranding of “Google My Business” to “Google Business Profile,” the mobile app wasn’t discontinued until this past Summer.

That’s when things really started to change. At that point, Google provided users with a means to manage their profiles directly in Google Search or Maps, on desktop or mobile.

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All you’d have to do is Google search for the name of the business (e.g. “Felicia Lewis Group, San Diego, CA” or whatever word-phrasing normally triggers your profile to populate) and a control panel would instantly appear directly in Google’s search results page.

So then, here we are… Google said it wouldn’t do away with the Google Business Profile Manager, but it lied/fibbed/bluffed/changed-its-mind/whatever-term-best-describes-it. Point is, the Profile Manager is gone.

The good news, however, is that (nearly) all the functionality and terminology is the same — it’s just accessed directly in Google Search or Maps.

One lost feature, though, is that the built-in “Google My Business website” has been removed. Of course, you’re still able to link to your business’s domain/URL, no problem.

Also, if you manage multiple Google Business Profiles, you can still access them via business.google.com -- only, if/when you select any of them, it’ll open up a new browser tab and you’ll be in the same control panel as everyone else.